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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Florence

Florence

August 22, 2025

5  out of  5
rating by Florence
"They were very helpful, polite and efficient. It was a pleasure doing business with their agency."
We responded:
"Florence, thank you for your kind words! I'm happy to know that you found our team helpful, polite, and efficient. It was a pleasure assisting you with your insurance needs. If you have any questions or need further assistance, feel free to reach out anytime!"
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penny owens

August 20, 2025

5  out of  5
rating by penny owens
"A big shout out to the ladies at State Farm Kim Dupree office. They are always very professional and helpful every time I call them !! Never have they seemed to be in a hurry to hang up. Take as much time as needed. Highly recommend them for all your insurance needs !! Love the team at this office !!"
We responded:
"Thank you, Penny! We truly care about our customers and want to make sure they are satisfied in every aspect. Thank you for trusting us with your insurance needs and we’re glad to have you as part of our El Dorado State Farm family!"
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Brenda jones

August 16, 2025

5  out of  5
rating by Brenda jones
"She is a amazing person and very helpful She is the person I want to talk to everytime I call"
We responded:
"Thank you, Brenda! I'm happy to hear that you find our service helpful and that you enjoy speaking with us. Your satisfaction is important to us, and we're here whenever you need assistance. Thanks for choosing us!"
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Jean Tatum

August 14, 2025

5  out of  5
rating by Jean Tatum
"Anna was the best she explained everything to me great job"
We responded:
"Thank you, Jean! I'm happy to hear that Anna provided such excellent service and clear explanations. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!"
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Landon Carr

August 13, 2025

5  out of  5
rating by Landon Carr
"Jamara was so helpful with my customer services needs, she was knowledgeable, kind, and patient. Give her a raise!"
We responded:
"Hey, Landon! Thanks so much for sharing that Jamara was helpful, knowledgeable, and patient while assisting you. Hearing that she made such a great impression that you would recommend giving her a raise put a big smile on our faces."
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OneSketchyDuck

August 11, 2025

5  out of  5
rating by OneSketchyDuck
"Awesome and helpful people! Especially Jamara! She's always fun to talk to and helpful."
We responded:
"Thank you! I'm happy to hear that you found our team awesome and helpful. Jamara is indeed a great asset, and I'm glad she made your experience enjoyable. If you need anything else, feel free to reach out!"
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Joel Webb

August 8, 2025

5  out of  5
rating by Joel Webb
"Magan with Kim Dupree State Farm went above and beyond to help me with an auto policy. I appreciate the efficiency and honesty through the entire process. I am a first time State Farm customer but can see this company being a great provider for years to come."
We responded:
"Thank you for your review, Joel! I'm happy to hear that Magan provided exceptional service with your policy. We appreciate your trust and are glad to have you as a new customer. If you need anything else, feel free to reach out!"
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Karen G

July 23, 2025

5  out of  5
rating by Karen G
"Jamara called me while I was in the middle of driving across the country, and I really appreciated how patient she was when I told her I’d need to call back. When we reconnected, she was incredibly friendly, professional, and knowledgeable. She made the process of switching my insurance policies from California to Arkansas smooth and stress-free. Her support made a potentially complicated situation much easier to handle. Thank you, Jamara!"
We responded:
"Thank you for your review, Karen! I'm so happy to hear that Jamara was able to assist you effectively during your cross-country drive. It's wonderful that she made the transition of your insurance policies seamless and stress-free. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
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J.T. Lee

July 18, 2025

5  out of  5
rating by J.T. Lee
"Really good rate and Jamara provided great customer service! She was very helpful during the entire process."
We responded:
"Thank you for your review, J.T. Lee! I'm happy to hear you received a good rate and that Jamara provided excellent service. We appreciate your feedback and are here for any future insurance needs. Let us know if there's anything else we can assist with!"
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Yetta Williams

July 2, 2025

5  out of  5
rating by Yetta Williams
"My time on the phone with Jamara was pleasant and informational. I explained to her what I wanted in my car insurance and she made it happen. I didn't get confused as in the past when shopping for insurance. She has good customer service and nice voice. Thank you Jamara..I'm covered Bless you"
We responded:
"Thank you, Yetta! I'm happy to hear that Jamara provided you with a pleasant and informative experience. It's great to know she helped you find the right insurance without any confusion. We appreciate your feedback and are here for any future needs. Thanks for choosing us!"
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Delaine Gates

July 1, 2025

5  out of  5
rating by Delaine Gates
"This morning I called State Farm and was so fortunate to be connected with Emily! She was so professional and took care of my request and questions both quickly - and most importantly to me - with great kindness and patience. She gave me all the information that I needed in just a few minutes and I am very happy to have had the good fortune to speak with her. I will request her from now on with anything I may need help with."
We responded:
"Thank you for your review, Delaine! I'm delighted to hear that Emily provided you with such professional and kind service. It's wonderful to know she was able to assist you efficiently and with patience. We’re grateful for your trust and look forward to helping you with any future needs. Let us know if there's anything else we can do for you!"
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John Moore

June 26, 2025

5  out of  5
rating by John Moore
"Jamara Bell was informative, professional, and very educated on State Farm products. She listened effectively and met all my expectations when handling insurance needs! She has a caring demeanor, and was diligent in getting my policies taken care off!!!"
We responded:
"Thank you for your review, John! I'm happy to hear that Jamara provided you with such informative and professional service. Her dedication to meeting your insurance needs is truly appreciated. If you have any more questions or need assistance, feel free to reach out anytime!"
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Andrea Cherry

June 10, 2025

5  out of  5
rating by Andrea Cherry
"They made my transition of getting insurance through them so easy and quick. The price was good and she was very helpful. I definitely recommend them."
We responded:
"Thank you, Andrea! I'm happy to hear that your transition to our insurance was smooth and efficient. It's great to know you found the pricing satisfactory and the assistance helpful. We appreciate your recommendation! If you ever need anything else, feel free to reach out."
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Icey Payne

June 9, 2025

5  out of  5
rating by Icey Payne
"Magan is very helpful!"
We responded:
"Thank you for sharing your feedback! I'm happy to hear that Magan was able to assist you effectively. We're committed to providing excellent service to all our customers. Let us know if there's anything else we can do for you!"
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Tesha Parker

May 30, 2025

5  out of  5
rating by Tesha Parker
"Haley is so sweet!!! She is very helpful and has some patience!!!!"
We responded:
"Thank you for your review, Tesha! I'm happy to hear that Haley was able to assist you with such kindness and patience. We appreciate your feedback and are always here to help with any of your insurance needs. Thanks for choosing us!"
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Margaret Ross

May 28, 2025

5  out of  5
rating by Margaret Ross
"Anna took great care of my business needs. Thank you ,Anna for being exceptional!"
We responded:
"We love seeing five-stars, Margaret! Your feedback is valuable to us and we appreciate the opportunity to provide you with high-quality insurance."
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Ruth Smith

May 22, 2025

5  out of  5
rating by Ruth Smith
"Anna was awesome and explained everything Great 👍🏾. Very polite as well and attentive.She gets 10⭐s from me."
We responded:
"Thank you, Ruth, for sharing your experience! I'm happy to hear that Anna was able to provide such attentive and clear explanations. Her politeness and dedication are truly valued in our team. If you have any more questions or need assistance in the future, feel free to reach out to our office!"
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bruce ward

May 9, 2025

5  out of  5
rating by bruce ward
"My wife and I went and meet with Anna yesterday concerning our insurance. She was very thorough on explaining our policies and what to expect next with the issue we were facing. She educated us on future policies and told us the steps to take to get best rates and discounts offered by State Farm. Very much appreciated."
We responded:
"Thank you, Bruce, for sharing your experience! I'm glad to hear that Anna was able to provide thorough explanations and guide you through your insurance options. It's wonderful to know that you found the information on policies and discounts helpful. If you have any more questions or need further assistance, please feel free to reach out."
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Kayla Ward

May 8, 2025

5  out of  5
rating by Kayla Ward
"Always helpful making sure we pick the best coverage/plan that suits what we need. Anna does a wonderful job!"
We responded:
"Thank you, Kayla, for your kind words! I'm glad to hear that Anna has been doing a wonderful job in helping you find the best coverage that suits your needs. We're here to assist you anytime, so feel free to reach out if you have any questions or need further assistance!"
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Melissa Renfrow

May 8, 2025

5  out of  5
rating by Melissa Renfrow
"Jamara was amazing! I saved over $1,000. She was very friendly & professional. She was patient & answered all of my questions."
We responded:
"Thank you, Melissa! I'm so happy to hear about your positive experience with Jamara. It's wonderful that she was able to help you save over $1,000 while providing friendly and professional service. Her patience and thoroughness in answering your questions are truly appreciated. If you have any more questions or need assistance in the future, feel free to reach out to our office!"
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Kelly Mobbs

May 3, 2025

5  out of  5
rating by Kelly Mobbs
"Fast to help when I don't understand something an friendly awesome to work with nice an friendly also give them a call"
We responded:
"Thank you, Kelly, for your fantastic 5-star rating! I'm so happy to know that you had a positive experience with us. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
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John C

April 16, 2025

4  out of  5
rating by John C
"Jamara Bell contacted me this morning and helped me switch to your company. She was very helpful and I am looking forward to a long relationship with you."
We responded:
"Thank you, John, for sharing your experience! I'm glad to hear that Jamara was able to assist you in making the switch and that you found her help valuable. We're excited to have you with us and look forward to supporting you with your insurance needs. If you have any questions or need further assistance, feel free to reach out to our office."
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Jessica Dumas

April 14, 2025

5  out of  5
rating by Jessica Dumas
"Always so friendly and knowledgeable!"
We responded:
"Thank you, Jessica! I'm happy to know you find our team friendly and knowledgeable. We're here to help with any of your insurance needs, so feel free to reach out anytime!"
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Brittney Nolan

April 12, 2025

5  out of  5
rating by Brittney Nolan
"Megan did an fantastic job getting our insurance ready very fast my husband was very pleased that it got done so fast on his luch break. Thanks so much Megan"
We responded:
"Thank you, Brittney, for sharing your experience! I'm glad to hear that Megan was able to assist you and your husband promptly. We appreciate your feedback and are here for any future insurance needs or questions you might have."
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MELANIE GATES

April 11, 2025

5  out of  5
rating by MELANIE GATES
"MAGAN Hall has excellent customer service."
We responded:
"Thank you, Melanie, for sharing your experience! I'm happy to hear that Magan provided you with excellent customer service. Our team is dedicated to offering the best support possible. If you have any questions or need further assistance, feel free to reach out anytime!"